Manningham Council would like to inform residents that from Tuesday 28 January 2025 through to mid March, your household may receive a call from an independent market research agency, National Field Services. They have been commissioned to conduct our 2025 Community Satisfaction Survey on behalf of the council. Please be assured that your details and individual responses are confidential.
The Community satisfaction survey is a yearly requirement. For these surveys, the market agency reaches out by phone to 400 randomly selected residents. The results of the phone conversations are then analysed, reported back to us, and discussed internally.
This helps us to learn more about our performance across several areas. It also helps us to understand where changes and improvements are necessary.
