Assessing Croatia's Business Climate

Subnational Business Ready Report Offers Roadmap to Benefit Croatian Firms, Workers, Society

ZAGREB, December 9, 2024 - Across the world, the private sector is a powerful force for economic growth-but it needs the right environment to thrive. Presented today, the Subnational Business Ready (Subnational B-READY) in the European Union for Croatia 2024 study delivers a thorough, data-driven analysis of business climates at the local level, to inspire policy reforms that promote balanced and inclusive economic growth, job creation, and sustainability.

By examining key areas of the life cycle of a firm - Business Entry, Business Location (Building Permitting, Environmental Permitting, and Property Transfer), Utility Services (Electricity, Water, and Internet), Dispute Resolution, and Business Insolvency - the report offers a road map for improving administrative processes and regulatory frameworks that directly affect businesses at the local level in five Croatian cities: Osijek, Rijeka, Split, Varaždin, and Zagreb.

"The results of the Business Ready project provide a clear roadmap how to further strengthen the competitiveness of the Croatian economy and create a more favorable business environment. Through concrete reform measures and reduction of the administrative burden, businesses have already been able to make savings in the amount of 250 million euros. With new action plans we aim to make it possible for entrepreneurs to further reduce spending by 365 million euros," stated Goran Romek, State Secretary at the Ministry of Economy. "The Business Ready project, implemented with the support of the European Commission and the World Bank, enabled us to conduct a detailed analysis of administrative procedures and their impact on entrepreneurs. These results offer a solid basis for defining new measures that will provide entrepreneurs with easier access to the market, increase transparency and reduce administrative costs. This is a step towards an even better economic system in which businesses are key partners in the development of a sustainable and competitive economy. Our goal is to position Croatia as a leader in innovation, sustainability and efficiency of the business environment, both at the regional and European level, and today's event demonstrates that we are moving in the right direction."

"Sustainable and inclusive private sector development brings benefits for all, workers, firms, and communities. But we know that success is dependent on the degree to which public policies and regulations establish a conducive business environment, promoting entry of new firms, facilitating growth of existing businesses and creating high-quality jobs," said Jehan Arulpragasam, World Bank Country Manager for Croatia. "We are pleased that the World bank has partnered with the European Commission and the Ministry of Economy in the conduct of study that can help national and local governments identify policies that either promote or constrain business development."

The study has found that each of the five Croatian cities has room for improvement on most of the measured topics. It also concludes that these cities all have something to share with and learn from each other and that no single city does equally well on all five aspects. Four of the five cities lead in at least one of the measured areas.

Rijeka is the top performer in Utility Services and is among the two top-performing cities in Business Insolvency. It has the most reliable electricity supply with the least frequent interruptions among the five cities. Similarly, the duration of reorganization proceedings is fastest in Rijeka, where authorities can complete this process in 18 months. In Osijek, completing the same process takes 24 months.

Split is the top performer in the Business Insolvency category as it excels in liquidation and reorganization times (24 and 19 months, respectively). However, Split lags in Business Location compared with other Croatian cities. The city's low scores reflect its lengthy process of transferring property ownership rights. Similarly, obtaining a building permit takes almost a year in Split while the same process is fastest in Varaždin, where it takes four months.

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