The Australian Government House of Representatives Standing Committee on Economics is calling on residents of Campaspe Shire to share their experiences with flood insurance claims following the devastating floods of 2022. The inquiry seeks to understand insurers' responses to claims from the major floods that occurred across various regions, including south-east Queensland, northern NSW, Hunter, greater Sydney, Victoria, Tasmania, and central west NSW.
Residents who have been affected by these events are encouraged to make their voices heard by making a submission to the committee before the deadline of 31 July 2024. This is a critical opportunity for the community to influence the committee's decision-making process and ensure that the challenges faced during these difficult times are acknowledged and addressed.
The inquiry will cover the floods of February, March, July, October, and November-December 2022. Campaspe Shire residents are encouraged to complete a 10-minute online survey or make a submission by 31 July 2024.
Mayor Rob Amos encouraged the community to share their experience with the committee to help shape the future of flood insurance response in Australia.
"Your participation is essential in ensuring that the insurance industry is held accountable and that appropriate measures are taken to support communities during such catastrophic events."
If you need assistance with the survey or wish to make a more detailed submission, resources are available to help you at Councils Recovery Hub in Rochester.
Assistance is also available through the Insurance Council of Australia, the General Insurance Code of Practice, and the Australian Financial Complaints Authority.