Canada Updates Progress on New HR and Pay System

Public Services and Procurement Canada

The Government of Canada remains committed to resolving outstanding pay issues for public servants while moving toward modernizing processes and systems to improve the overall human resources (HR) and pay experience for employees. Pay issues that employees continue to face are not acceptable and it is our responsibility to fix them.

As part of Budget 2024, the Government of Canada allocated an additional $135 million to expand testing and design of a new HR and pay solution for the public service. This decision supports the eventual replacement of the Phoenix pay system and its HR systems.

Today, the Government of Canada provided an update on ongoing progress related to HR and pay through its first quarterly progress report. The report highlights projects related to current operations and exploring a new HR and pay solution. The report includes details on:

  • Ongoing efforts to standardize and simplify our processes, practices and systems for managing pay and HR across the public service;
  • The Pay Centre 2024-25 pay operations strategy to reduce the backlog of pay transactions;
  • The Data Hub initiative;
  • Leveraging artificial intelligence in our operations;
  • Begin the configuration of the new HR and pay solution; and
  • 2024-25 costing for ongoing operations and transformation projects.

The Government of Canada continues to expand testing for the new HR and pay solution and designing the system to its specific needs. User awareness sessions will take place this fall 2024 to provide public servants with an opportunity to try the Dayforce solution and provide feedback.

As part of its efforts to increase transparency and information sharing, the Government of Canada also recently launched a new GC Employee Pay and Benefits Facebook page to inform and provide support to employees with HR and pay questions.

Going forward, the Government of Canada will continue to proactively disclose information and engage stakeholders in decisions on the future of HR and pay within the federal public service, as part of the Government's commitment to providing greater transparency for Canadians.

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