Commonwealth Bank will provide its Emergency Assistance to customers and businesses in areas affected by Tropical Cyclone Alfred in south-east Queensland and northern New South Wales.
Retail Banking Services Group Executive, Angus Sullivan, stated: "We are closely monitoring the developments of Tropical Cyclone Alfred, and our priority will be to support communities, our customers and employees. We are committed to ensuring our customers have access to the necessary assistance and have a variety of options available. We also thank the emergency services teams and volunteers who have been working tirelessly to help keep our communities safe."
CBA understands each customer will have different needs and encourages customers to discuss their individual circumstances by either contacting the bank in the CommBank app, phoning 1800 314 695 or visiting their nearest Commonwealth Bank branch, if safe to do so. Business customers can also call 1800 314 695 or speak with their dedicated CommBank relationship manager.
Commonwealth Bank customers will be able to access additional support should they need it, and the CBA team is ready to assist them with any financial concerns or enquiries.
