The Pubs Code Adjudicator (PCA) is pleased to confirm the Chartered Institute of Arbitrators (Ciarb) has secured the second extension to its contract for the provision of arbitration services on behalf of the PCA.
The PCA has confirmed the Ciarb as the contracted provider of arbitration management services for tied tenants of pub-owning businesses with more than 500 tied tenants. This is a service which has been provided by Ciarb since December 2021 following a tender process.
Fiona Dickie, PCA says, "I am pleased Ciarb is continuing to work with the PCA in the provision of the arbitration service for tied tenants for another year. If a tenant is in dispute with their pub-owning business about their Pubs Code rights, that dispute can be referred to the Pubs Code Adjudicator to be decided by an arbitrator. Arbitration gives tenants an independent decision on a dispute and is a crucial element of tenant rights under the Pubs Code. The contract with Ciarb is an important support to the provision of a quality arbitration service.
Tenants are encouraged to read the PCA's factsheet, which explains what arbitration is, what disputes may be referred, the strict time limits involved and the costs rules that apply".
