A workbook is now available to help you quickly identify common problems when making bulk claim uploads in the Client and Cost Management System (CCMS).
How does it work?
If you are having problems with bulk claim uploads you will receive an 'execution report' with an error code.
If you enter the error code into the new 'XML-Fixer' workbook you will see an explanation of the issue and what to do next.
This should help you to manage your issue without needing to contact our online support team.
In specific cases, you may be prompted to input some
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