Fair Work Commission
We are committed to ensuring that people who access our services from all backgrounds are provided with access to justice. Our Community engagement strategy 2025-27 supports access to justice for culturally and linguistically diverse (CALD) communities.
About the strategy
This strategy aims to enhance our engagement with migrant communities across Australia. It prioritises partnerships and collaboration with people, organisations and communities.
We developed it in consultation with CALD communities. We identified 6 priority areas:
- enhancing connections with CALD communities
- embedding and enhancing in-language resources
- tailored education and outreach
- improving CALD user experience and insights
- enhancing Commission processes to support CALD users
- raising cultural awareness across the Commission.
The focus areas will support us to address common barriers to engagement. The strategy integrates key recommendations regarding preferred communications channels, platforms and messaging.
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