Community Options ACT has made the difficult decision to withdraw from providing services under the National Disability and Insurance Scheme (NDIS) and Commonwealth funded Aged Care Services by June 30, 2025.
The decision follows significant changes to Commonwealth aged care programs and the evolving NDIS framework. An exhaustive review of the new reforms found the continuation within these service models financially unsustainable long term.
Multiple options were considered but none aligned with Community Options' mission and commitment to quality care.
"This is a difficult decision and we deeply regret the impact this will have on clients, staff and the broader community," Brian Corley, CEO, Community Options spokesperson said.
"We understand the impact this transition will have. Our priority now is to ensure every client receives the right support and every staff member is given the resources they need to move forward.
"We remain committed to putting people first as we always have. We are working with service providers and stakeholders and are here every step of the way to support clients and staff throughout this process.
"Our priority is ensuring that every individual and family we support is guided through this transition with care, dignity and professionalism."
Community Options is proud to have served the Canberra community for more than three decades and will continue to do so; operating as an independent, grassroots case management service, supporting at-risk individuals and families across various sectors.
Community Options will provide a structured and responsible transition for everyone. All affected clients will be individually supported to transition to a new service provider.
Community Options is a not-for-profit organisation that has always put people ahead of profits and that core value will guide our actions during this period.
