Digital Tools Combat Work Stress

Portrait foto of Dr. Erika Meins

Working in the digital age is increasingly stressful for many people. For Erika Meins, digital technologies and artificial intelligence are both the cause and part of the solution, as they can effectively help reduce stress.

Stress is not a bad thing per se, on the contrary: it helps us to perform at our best in challenging situations. It becomes harmful when we can no longer switch off in the evening or at the weekend, when stress is not reduced and becomes chronic.

About the author

Erika Meins heads the Mobiliar Lab for Analytics at ETH Zurich. The lab conducts research into responsible digital interactions.

Modern technologies can effectively support us in managing stress, for example in recovery and relaxation. A virtual reality (VR) supported stress management training developed at our lab achieves significantly greater physical relaxation than the same training on a screen.1 It teaches you to control your own heart activity through breathing - while your heartbeat is measured and visualised in real time using VR.

virtual green landscape under one sun
Reducing stress with VR goggles and biofeedback: When the tension measured by the heart rate drops, the sun sets in the virtual landscape. (Image: Mobiliar Lab for Analytics / ETH Zurich)

The clever thing about it is that the technology is only used when learning the breathing exercise, after which the method works without any technology and contributes to relaxation after just a few breaths. However, the trick is to apply what you have learnt at the right moment. Here, too, new technology can provide support.

Light and dark sides

Thanks to artificial intelligence, we are able to detect stress at the workplace using only mouse and keyboard activity.2 If the mouse pointer is moved more frequently and less precisely, for example, this is an indication of stress. By collecting data selectively so that no conclusions can be drawn about individuals and activities, privacy and data security remain guaranteed. The majority of employees surveyed (64 per cent) are also interested in using digital stress management for themselves.3

CTRL+ALT+RELAX - an exhibition to take a breather

Enlarged view: Flyer of the event

In the interactive exhibition, the Mobiliar Lab for Analytics presents findings and applications from its research into the digital world of work. Visitors learn how we can counter stress at work with and without digital helpers. The public opening will take place on Wednesday, 5 March at 6:00 PM in Bern.

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