Ensuring Fairness Across Waste Charges

To maintain fairness and transparency within our community, Council has reviewed resident's bins to ensure that they are paying for the bins that they are currently using.

During the audit, residents who have been found to have more bin/s than they are currently paying for, will receive a letter from Council informing them of their two options; residents can pay for the additional bins on an ongoing basis or they can opt to have Council remove the extra bin/s.

  1. If residents wish to keep their additional bin/s

    They do not have to do anything. Council will add the additional bin charge to their updated supplementary rates notice three weeks from the date they receive their letter.

  2. If residents wish to have their additional bin/s removed

    They can contact Council, noting the individual reference number found on their letter, to request that they be removed and they will not be charged.

Council understands that residents who decide to remove their additional bin may still have extra waste to dispose of. To help manage this, you can find information on what can be placed in each household bin, alternative disposal options and tips on minimising waste production in the City of Casey's Recycling and Waste Guide.

The Guide also offers information on rebates for residents who invest in compost bins, cloth nappies or reusable sanitary products.

Roughly, 60 per cent of waste that ends up in our community's rubbish bins, could be placed in other bins, such as the recycling bin or the green waste bin. Understand what goes in each household bin and where else can you dispose of your waste. Let's bin it right!

If you are experiencing financial stress, visit our website's Rates and Financial Hardship page to find out how we might be able to offer flexibility and support.

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