The Hydrometeorological Unit of Haiti (UHM) has taken an important step in strengthening its Quality Management System (QMS) through two training sessions supported by the Climate Risk and Early Warning Systems (CREWS) Haiti project.
These trainings brought together hydrologists, climatologists, observers, and forecasters, promoting a collaborative approach to improving Haiti's hydrometeorological services, increasing user satisfaction, and meeting regulatory and operational requirements.
The first training session on Demystifying Quality Management ( ISO 9001 ) was held on 29 January 2025 and attended by 17 UHM staff members. The sessions provided an in-depth introduction to QMS, allowing participants to learn standardized procedures for enhanced service delivery. The training further focused on the principles of quality management, the requirements of ISO 9001:2015 and an introduction to WMO No.1100 , a valuable resource for QMS development and implementation.
From 11-14 February 2025, an accredited institution, SAI Global, delivered an intensive Internal Auditor Training on ISO 19011:2018. The program was designed to build auditing competencies and ensure that UHM maintains high standards of efficiency. Over four days, participants had the opportunity to gain theoretical and practical knowledge on topics related to the fundamentals of internal auditing and the role of auditors, how to prepare internal audit programs and conduct audits, as well as how to draft audit reports and implement follow-up actions. The training combined lectures, case studies, and practical exercises, ensuring applicability to real-world auditing scenarios. By the end of the program, all six attendees were successfully certified.
These training sessions were a crucial milestone in UHM's path toward achieving ISO 9001 certification and enhancing its service delivery. This not only strengthens UHM's internal quality assurance processes but also contributes to its advocacy efforts with the aviation sector and other potential financial supporters. By demonstrating compliance with international quality standards, UHM increases its credibility as a reliable provider of hydrometeorological services, attracting further financial assistance.
