The Independent Chief Inspector of Borders and Immigration (ICIBI) has commenced an inspection of the Home Office Migration & Borders System's contact management processes and practice.
This inspection will focus on the efficiency and effectiveness of Home Office activity aimed at making, maintaining, and re-establishing contact with people, in particular those without leave to enter or remain in the UK. It will also consider the consequences and impact of loss of contact, both on the business of the Home Office and on individuals.
The scope of the inspection will include:
- recording of personal and
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