IT incident update: City of Stonnington working to resolve IT issue

City of Stonnington is experiencing a major disruption to IT services.

This is a global incident that has the potential to affect a number of organisations around the world, and can happen to anyone.

Please be assured that currently there is no disruption to our essential services and we can still provide services to our community.

We are investigating the incident on an ongoing basis and want to assure everyone that our rate payer and customer data is still safe.

We can still receive calls and emails, we may just be a little slower than usual.

We will still pick up bins, clean our parks, open our childcare centres, immunise children, respond to noise complaints and build roads.

Some services were already offline due to COVID-19 restrictions, not due to the incident.

We appreciate everyone's patience as we work to bring our systems back online, however, we will only do so when it is safe.

We will continue providing regular updates as the investigation continues.

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