Lenovo has been named a Leader in the 2024 Digital Workplace Services PEAK Matrix® Assessment for Mid-Market Enterprises by Everest Group. This recognition reflects Lenovo's innovative, customer-centric digital workplace solutions that empower mid-market enterprises to effectively navigate current-day business challenges.
Empowering Mid-Market Enterprises with Lenovo's Digital Workplace Solutions
As businesses face increasing demands for cost-efficiency and operational agility, Lenovo's Digital Workplace Solutions stand out for their ability to deliver personalized, scalable, and impactful results. Leveraging its proprietary Care of One™ platform, Lenovo delivers tailored experiences that enhance employee productivity, streamline IT operations, and reduce costs.
- Care of One™ Benefits
- Enhances user experience by up to 30%
- Reduces end-user support costs by 30%
- Helps resolve 40% of issues proactively through Gen AI-powered insights
Through Care of One™, Lenovo enables hyper-personalized workplace experiences, combining managed and professional services with Gen AI-powered tools to meet the evolving needs of modern workforces. By incorporating Lenovo TruScale's as-a-service provisioning, organizations can seamlessly align their technology investments with business growth.
Everest Group's Framework for Evaluation
Everest Group's analysis recognized Lenovo's strengths across three critical dimensions:
- Market Impact: Proven success in driving measurable business outcomes for mid-market enterprises
- Vision and Capability: Leadership in innovation, with proprietary tools that optimize IT operations and elevate employee experiences
- Client-Centric Approach: Agile engagement models that align with mid-market enterprises' preference for phased, scalable investments
A Recognized Commitment to Innovation and Success
The PEAK Matrix® Assessment incorporates a rigorous methodology that evaluates service providers on market impact, vision, and capabilities. Lenovo's recognition as a Leader underscores its ability to deliver solutions that balance cost-efficiency with transformative potential.
"We appreciate being recognized as a leader in the Digital Workplace Services PEAK Matrix® Assessment," said Vijay Gopal, Digital Workplace Solutions offering executive, Lenovo. "Lenovo's digital workplace offerings, powered by Care of One™, represent a comprehensive approach to modernizing workplaces, delivering hyper-personalized experiences, and maximizing ROI for mid-market enterprises. It's about the employee experience, driving innovation, creativity, and employee satisfaction."
