- NAB launches relief measures for customers affected by major storms in the far west region of NSW which started on 17 October 2024
- Disaster relief grants of $1,000 are being made available to eligible NAB customers in impacted areas
- Loan deferrals, reduced repayment arrangements and hardship options available
NAB is providing $1,000 grants and additional financial relief to eligible customers impacted by severe storms in Broken Hill and the surrounding region to assist them in the aftermath.
The grants will help NAB customers who have suffered significant damage to their home, farm or business cover emergency expenses.
NAB Executive Retail for NSW and ACT Tony Story said a range of support measures - from grants to loan payment deferrals and other relief measures - were in place to help impacted NAB customers.
"The message for families, communities and businesses in impacted areas who have suffered damage to their homes, farms and premises is that we're here to help," Mr Story said.
"This will be a testing time for our communities and we're standing by them, providing immediate assistance and making $1,000 grants available to help those most affected.
"NAB customers in the impacted local government areas who have been affected by storms and related power outages are encouraged to contact us as soon as possible."
Impacted local government areas include Broken Hill, Central Darling and the Unincorporated Far West.
Further support is available for NAB customers directly impacted, including:
- Loan deferral or reduced repayment arrangements for home, personal and some business loans.
- Hardship support for customers struggling to make minimum monthly payments on personal loans, home loans or credit cards.
- Deferring upcoming credit card payments.
- Waiving and/or refunding fees and charges, including merchant terminal fees and early access fees to term deposits.
NAB colleagues who have been evacuated from their place of residence or cut off from support services can also access funds to assist with accessing temporary accommodation and everyday essentials.
