From Monday 28 April 2025, JJ's Waste and Recycling will start as the new service provider for the collection of household bins in the ACT.
In 2024 the ACT Government announced the consolidation of all household waste collection services into one contract. This contract was awarded to JJ's Waste and Recycling.
Over the past 12 months JJ's Waste and Recycling has been acquiring a new fleet of vehicles, including one electric collection truck, and preparing staff and facilities for the commencement of service delivery.
Under the new contract, JJ's Waste and Recycling will be responsible for delivering the following services:
- collection of landfill (red or dark green lid) and recycling (yellow lid) bins
- collection of green waste (light green lid) and food organics and garden organics (FOGO) bins (light green lid)
- supply and repair of household bins
- collection of bulky waste items.
As part of the new arrangements there will only be one change to the household waste collection calendar. This change will be for the suburb of Charnwood (see details at the bottom of this media release).
The scheduled collection day for all other suburb collections will remain the same.
While there are no further formal changes to the bin collection schedule, Canberrans are asked to be patient during the transition process. While every effort is being made to ensure a smooth transition between service providers, there is potential for some temporary service impacts.
Important things for ACT households to note include that:
- bin collections may occur at a different time of the day than usual, so please put your bins on the kerb by 7am
- there is a possibility of temporary service disruptions in the lead up to 28 April and when the new contractor starts, so please leave your bin/s on the kerb until emptied
- in the event of any service disruptions please visit our website at www.act.gov.au/bins for updates
- missed bin collections can be reported to the service provider using the phone numbers provided below. Please try to call within 24 hours of the missed collection.
Prior to Monday 28 April 2025
