There are 2 upcoming planned multi-system outages.
Planned outages allow us to update and improve our systems.
Outage 1
Impacted systems
- my NDIS app
- my NDIS participant portal
- my NDIS provider portal
- myplace participant portal
Start date and time
Saturday 14 September 2024, 4:30 am AEST
Finish date and time
Sunday 15 September 2024, 1:00 pm AEST
Outage window
32.5 hours
Outage 2
Impacted systems
- Application Programming Interface (API) services
- myplace provider portal
Start date and time
Saturday 14 September 2024, 10:00 pm AEST
Finish date and time
Sunday 15 September 2024, 12:00 pm AEST
Outage window
14 hours
Impact on users
These systems will be down during the outage window. Please plan around this if required.
We are sorry for the disruption
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