There are upcoming planned multi-system outages.
Planned outages allow us to update and improve our systems.
Outage 1
Impacted systems:
- myplace participant portal
Start date and time
Saturday 15 March 2025, 12:01 am AEDT
Finish date and time
Sunday 16 March 2025, 01:00 pm AEDT
Outage window
37 hours
Outage 2
Impacted systems:
- myplace provider portal
Start date and time
Saturday 15 March 2025, 12:01 am AEDT
Finish date and time
Saturday 15 March 2025, 06:00 am AEDT
Outage window
6 hours
Outage 3
Impacted systems:
- myplace provider portal
Start date and time
Saturday 15 March 2025, 08:00 pm AEDT
Finish date and time
Sunday 16 March 2025, 12:00 pm AEDT
Outage window
16 hours
Outage 4
Impacted systems:
- my NDIS app
- my NDIS participant portal
- my NDIS provider portal
Start date and time
Saturday 15 March 2025, 04:30 am AEDT
Finish date and time
Sunday 16 March 2025, 01:00 pm AEDT
Outage window
32.5 hours
Impact on users
These systems will be down during the outage window. Please plan around this if required.
We are sorry for the disruption.
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