Byron Shire staff and contractors are working around the clock to fix a break in one of the major sewer mains at Council's Byron Bay Sewage Treatment Plant (STP).
As a result of the mains pipe breaking, Council had to turn off two sewage pump stations (Tennyson Street and Milton Street) in Byron Bay and trucks are transferring wastewater from those pump stations to another facility.
What impact is this having on residents and businesses?
- Some people's toilets may take longer to flush and/or may hear gurgling noises in their toilets. This is likely to be worse around peak demand times in the morning and evening. This is a direct result of the sewer main break and there is no need to call a plumber (they cannot fix this issue).
- There may be a sewer odour in some places.
- There will be an increase in truck movements around the sewer pump sites.
Council is working as fast as it can and is aiming to have sewer services returned to normal this weekend. The reason it is taking some time to fix the sewer main is due to the location of the break and the complexities of repairing the pipe.
We recognise that any sewage smell, or presence of sewage is utterly unpleasant and we apologise for this.
Staff and contractors are working around the clock to get this sewer main fixed as quickly as possible.
People who have concerns about odour, their toilet systems or wish to report any sewage overflows should call Council immediately.
- Byron Shire Council Works Depot – 02 6685 9000 (8am – 4pm)
- After Hours – 02 6622 7022
Again - we apologise for this situation. It's not nice and we are doing everything we can to fix it.