The last few years have been tough for many Australians.
With the COVID-19 pandemic placing many individuals and businesses in challenging financial circumstances, as well as natural disasters such as floods and fires resulting in loss of homes and assets, and the rising cost of living amongst other factors, it can be difficult to know where to start to navigate your way through your options.
AFSA is committed to supporting Australians experiencing financial difficulty by providing the right tools and information.
If you are struggling financially; you are not alone and support is available. It is important to get help early and understand your options.
If you need urgent support or assistance (such as access to essentials or accommodation), visit the Ask Izzy website which connects people in crisis with the services they need right now and nearby.
I can't pay my debts - where can I get help?
If you have unmanageable debt, the first step in taking control of the situation is to ask for help from the right sources.
Avoid untrustworthy advice.
Dodgy advisors can prey on vulnerable people who are experiencing financial difficulty. For example, social media ads by dodgy advisors could be targeted at those looking for help by using terms like 'debt-free' or similar keywords.
It is important to get trusted advice from a professional like those listed below. Independent financial advice from a trusted advisor can steer you towards the right option for you. It is important not to rely solely on unmediated online content that can lead to worse outcomes.
Financial counsellors
Financial counsellors offer free, independent, and confidential services to discuss your situation and help you get back on track.
