System Issue: Multi-system Access Issue

We're aware some Agency systems are down. These may include:

  • Application Programming Interface (API) Services
  • my NDIS app
  • my NDIS participant portal
  • my NDIS provider portal
  • myplace participant portal
  • myplace provider portal.

Users are reporting access issues.

Technical staff are working on a fix as a priority.

At this stage, we don't have a timeframe on when we expect to resolve the issue.

We will publish an update on the NDIS website once the issue is resolved.

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