- Tax credits are closing in April 2025 and customers must respond to their migration notices to continue receiving benefits.
- Those affected have three months from the date on their migration notice to apply for Universal Credit.
- Customers do not need to take action until they receive their migration notice letter from the Department from Work and Pensions.
DWP is urging Tax Credit customers to respond to their Universal Credit migration notices so they continue to receive benefits.
Anyone affected will be sent a 'migration notice' by DWP to apply for Universal Credit as the department continues to transition over a million claimants on legacy benefits to Universal Credit.
Legacy benefits - such as Tax Credits, Housing Benefit, Income Support, Jobseeker's Allowance and Income-Related Employment and Support Allowance - are being phased out to bring government financial support into one place and, importantly, no one will be worse off under Universal Credit
Anyone who needs support is encouraged to contact DWP for a smooth transition before their deadline.
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