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Residents are strongly urged to prioritise their safety as Tropical Cyclone Alfred continues to impact the Tweed, with Council staff working tirelessly around the clock to ensure safety, preparedness and in readiness for recovery.
Mayor Chris Cherry expressed confidence in the community's resilience, acknowledging the hard work of Council staff and the ongoing support of emergency services.
"We want all residents in the Tweed to know that Council is fully committed to taking every possible measure to ensure we are prepared for any eventuality from Tropical Cyclone Alfred. I've already witnessed the outstanding resilience of our staff and the community, who are going above and beyond to help, prepare, and assist.
"It's something we are known for as Australians and as people from the Tweed, we do whatever it takes to help each other in times of need. It truly makes me proud to see such dedication and unity," Cr Cherry said.
"I like to commend the Australian and NSW governments on their swift action to activate disaster assistance for 15 local government areas in northern NSW, including the Tweed.
"Knowing this assistance will be made available is crucial as we make decisions on how best to deliver services and support our community, both during and after the event.
At the local level, Cr Cherry highlighted the collaborative efforts underway in the background to keep the community informed and safe.
"Behind the scenes, many of our Council staff have been working tirelessly, coordinating efforts, planning, and delivering critical communications to prepare as thoroughly as possible and keep everyone informed. I also want to take a moment to acknowledge the invaluable efforts of the State Emergency Service (SES) and other agencies who have been on the ground, responding to calls and keeping our community safe."
Council staff are also liaising with essential service providers to ensure the community is prepared for potential disruptions to power and water supplies.
"Preparing for an event like this is a massive effort and we are incredibly fortunate to have such a dedicated team of Council staff, emergency services and volunteers supporting our community," she said.
"We've endured a challenging few days as Tropical Cyclone Alfred approaches and we still have a long way to go. We know many of you are experiencing power outages, road closures and disruptions to facilities and services. Please stay safe as we work together to manage through this event."
Council facility and service updates:
Due to the severe weather conditions, Council offices in Tweed and Murwillumbah will be closed on Thursday 6, Friday 7, and possibly Monday 10 March. Phone and after-hours services will continue as usual via 02 6670 2400.
Council's plant and equipment fleet has been relocated to safe and strategic locations across the Tweed, ready for deployment to assist the community when it is safe to do so.
All flood gates, including those on Commercial Road near Murwillumbah CBD, have been checked, cleared, and closed. Flood cameras are operational, but please note they rely on power and communications networks.
The Tweed tap water supply is heavily reliant on power, which may be disrupted due to high winds or flood damage. Store 3 days of supply - at least 10L per person of drinking water in preparation of power outages or interruptions to water supply.
If residents encounter fallen trees, we ask them to take the following actions:
• For trees across a road, call Council on 02 6670 2400.
