As the tour guides explained, CVG's innovation strategies are centered around four verticals: transport, connect, clean and secure. Staff and leaders are dedicated to
- Remaining ahead of transportation infrastructure demands and adopting new technologies
- Creating curated experiences for customers that ensure information is accurate, meaningful and empowering
- Serving as a socially conscious neighbor for the region and industry, pushing beyond regulated minimums
- Anticipating sensitive security implications, emerging threats and soft targets
"CVG is committed to innovative efficiencies to redefine the travel experience," said Josh Edewards, CVG senior manager, strategic innovation.
- Employing best practices to advance industry standards, CVG is known for several innovations:
- Being the first airport to display security wait times for passengers
- Serving as the only North American airport location for a DHL "SuperHub"
- Being the first to incorporate Bluetooth data to improve customer experiences
- Serving as the primary U.S. hub for Amazon Air, with options to expand its recent 1 million- square-foot facility
Featured image at top: Cincinnati/Northern Kentucky International Airport. Photo courtesy of 1819 Innovation Hub
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