UConn John Dempsey Hospital is the only Connecticut hospital recognized by Newsweek for its excellent patient experience
UConn Health is the best. For the third consecutive year Newsweek has named UConn John Dempsey Hospital a World's Best Hospital.
UConn's teaching hospital is one of only five Connecticut hospitals to make the 2024 World's Best Hospitals listing. Only 43 hospitals across the United States were chosen this year for this prestigious honor.
In addition to being named a World's Best Hospital, UConn Health was also recognized for being outstanding in Infection Prevention, and it is the only hospital in the state to be applauded for its stellar Patient Experience.
Newsweek awarded UConn Health a 2024 Patient Satisfaction Award based on its analysis of publicly available data. Only hospitals like UConn John Dempsey Hospital with an outstanding performance in patient experience were additionally recognized by Newsweek for its excellence in patient experience.
"Patients come to UConn Health for the best innovations in care, safety, and an exceptional patient experience. We have made it our mission to put patients at the center of everything we do, and it shows," says Cindy Molin, VP of the Office of Patient Experience at UConn Health.
This patient experience award was based on patient survey data (HCAHPS) from Medicare and Medicaid Services (CMS) regarding the hospital's cleanliness, quietness, communication and responsiveness of nurses, doctors and staff, care transition, medicine communication, and discharge information. Newsweek also considered The Joint Commission National Patient Safety Goals for hospital care, home care, and critical access care; and the hospital needed all 10 HCAHPS measures rated with at least 3 stars, at least five 4-star measures, and at least two 5-star measures.
"Newsweek's ongoing recognition of UConn Health as a World's Best Hospital serves as a strong reminder to all our great state's citizens, and our hardworking health care providers and staff, that UConn Health is simply the best at what we do: cutting-edge academic medicine," says UConn Health Interim CEO Dr. Bruce T. Liang. "This is why a record-breaking number of patients are turning to UConn Health for their care across our hospital, its emergency department and our outpatient locations, for the highest quality, most technically advanced, and safest care possible."
"Newsweek's repeat award is just one of many that reflect the world-class care that makes UConn Health a destination for health care. People want to come here knowing that they will receive superior care and an excellent patient experience," says Dr. Scott Allen, chief medical officer and patient safety officer at UConn Health. "We are so proud of our award-winning academic medical center because of our great staff who are committed to a culture of safety, quality, and the patient experience."
In addition to being recognized for its patient experience excellence, Newsweek once again awarded UConn for its infection prevention efforts in both 2023 and 2024.
"Congratulations to all our nurses, doctors, and employees who have made this highest recognition of our hospital possible," says Caryl Ryan, RN, the Chief Operating Officer for John Dempsey Hospital and Chief Nursing Officer at UConn Health. "We want to thank all our patients for entrusting us with your care. We are so pleased to offer you and your family the UConn Health difference with the most advanced academic medicine and compassionate, personalized care."
The Newsweek World's Best Hospitals ranking began in March 2019. The 2024 list includes data on 2,400 hospitals across 30 countries. The data is organized by nation and all 50 states and the District of Columbia.
Newsweek's ranking powered by Statista scores hospitals by comparing them to others in the same country. This year's four data sources used for the evaluation included an international online survey sent to more than 85,000 doctors, hospital managers, and other health care professionals; public data from post-patient hospitalization satisfaction surveys on their patient experience and satisfaction; measurement of hospital quality metrics such as patient safety, hygiene measures, waiting times and quality of treatment; and voluntary Patient Reported Outcome Measures (PROMs) on patient satisfaction with hospitals.
Learn more about 2024 World's Best Hospitals by Newsweek and Statista.
