WHO has just released the new WHO Quality Toolkit, which provides tools to improve the quality of health services, gathered together for the first time, from across different programmes at WHO. This new online resource is a user-friendly toolkit to support action on improving the quality of health services at every level of the health system, from national and district to facility and community levels.
The Quality Toolkit accompanies the WHO Quality Health Services: a planning guide. The planning guide provides a roadmap for taking action across the health system to improve the quality of health services at the point of care, while the Quality Toolkit offers practical tools and approaches that can support implementation of the necessary actions.
You can navigate the toolkit to gain a good basic understanding on quality of care, but also access practical tools that you can use in your work to enhance quality of care. This WHO toolkit will be updated regularly to ensure new resources available from WHO are included.
WHO welcomes your feedback on the Quality Toolkit. Please use the link to the feedback form on the toolkit web site to submit your suggestions on how to improve this online resource from WHO.