Who To Call When Noise Annoys

Are you being annoyed by noise, from industry, construction, loud entertainment venues or just noisy neighbours? EPA Victoria has the quick guide on who to call when it's all too loud.

EPA Victoria CEO Lee Miezis says excessive noise is not just annoying, it can harm your health and the environment, too.

"EPA, your local council and Victoria Police all play a role in enforcing the regulations, and it is not just about volume limits," Mr Miezis said.

"Noise can cause harm when it disturbs sleep or interferes with rest and recreation. That's all part of the General Environmental Duty (GED), Victorian law that makes it everyone's responsibility to take reasonable steps to reduce the risk of harm to people and the environment," he said.

And since the GED applies to everyone, EPA urges you to remember that you might be the noisy one, if you're not being considerate.

"This summer, be kind to the environment and your community; fulfil your environmental duty, assess how your activities may impact the environment, your community and your neighbours, and take whatever action is necessary," Mr Miezis said.

EPA's facts and figures on noise

Noise is one of the most common types of pollution reported to EPA. In 2024, EPA received over 7,700 reports, nearly half of them involving shops and offices (25%) and residences (18%).

Industry accounted for 15% of noise complaints, construction sites 13%, indoor entertainment venues 8%, and outdoor entertainment events and venues 4%.

At the lower end of the scale, major infrastructure projects were less than 2% and wind turbines less than 1% of complaints.

"In the early days of COVID-19 in 2020/21, reports of noise from residences more than doubled, and reports about industrial premises dropped to less than half. Clearly, more people were at home to hear, and make, unreasonable noise," Mr Miezis said.

So, who do you call when noise annoys?

Residential: Council (or Police after hours)

Commercial/industrial: EPA Victoria

Licensed music venue: Liquor Control Victoria if it's a licensed pub, club or bar

For the full story on what makes unreasonable noise and who to contact, visit the EPA website's new Reporting Noise page epa.vic.gov.au/report-pollution/noise-pollution

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